FAQs
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Our double-wall vacuum insulated bottles are designed for maximum temperature retention. They will keep your drink ice-cold for up to 24 hours or perfectly hot for up to 12 hours.
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Absolutely. Our insulated bottles use food-grade 18/8 stainless steel, and our Everyday collection is made from durable, 100% BPA-free Tritan. All materials are chosen for safety and quality.
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We ship nationwide from our base in Ho Chi Minh City.
HCMC: 1-2 working days.
Other Provinces: 3-5 working days.
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We offer a 7-day return policy for unused products in their original packaging. Our insulated bottles are also covered by a 6-month warranty against any loss of insulation. Your satisfaction is our priority.
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To protect the finish and ensure longevity, we strongly recommend hand-washing your bottle and lid with warm, soapy water. Use a bottle brush for a deep clean when needed.tion

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