Privacy policy
Last Updated: August 22, 2025
Welcome to Bluvia! We are committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding your data when you use our website.
1. What Information We Collect
To process your orders and improve your experience, we collect:
Personal Details: Your name, email, shipping address, and phone number.
Payment Details: Your payment information is processed securely by our partners. We do not store your full card details.
Usage Data: How you browse our site (e.g., pages visited) via cookies, which helps us improve our services.
2. How We Use Your Information
We use your information to:
Process and ship your orders.
Communicate with you for customer support and order updates.
Improve our website and product offerings.
Send marketing updates, but only with your consent.
3. How We Share Your Information
We do not sell your personal data. We only share it with essential partners who help us run our business—such as payment processors and shipping couriers—to fulfill your order.
4. Your Rights & Data Security
We take reasonable measures to protect your data. In accordance with Vietnamese law, you have the right to access, correct, or request the deletion of your personal information. You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link.
5. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page.
6. Contact Us
If you have any questions about your privacy, please email us at hello@bluvia.com.